Terms and Conditions

These Terms and Conditions ("Terms") are a legally binding agreement between you ("User," "you") and TEDR ("TEDR," "we," "us," "our"). They govern your access to and use of TEDR Pay, including the website, the merchant dashboard, the public payment pages, the email notifications and the TEDR Pay API (together, the "Service").

By creating an account, creating or paying an Invoice, subscribing to a Recurring payment, making a donation or otherwise using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. Definitions

• "Account" — a TEDR Pay account registered by a Seller with an email address and password, used to create and manage Invoices, view the dashboard, manage payout wallets and API keys, and withdraw funds.
• "Seller" / "Merchant" — a registered User who creates Invoices to receive payments for goods, services or donations.
• "Payer" — any person who pays an Invoice, including a Buyer, a Subscriber and a Donor. A Payer does not need a TEDR Pay account ("Unregistered Payer").
• "Subscriber" — a person a Seller adds to a Recurring payment plan.
• "Donor" — a person who pays through a Donation link.
• "Business Invoice" / "Invoice" — a payment request created by a Seller. The Service supports four types, described in Section 5:
  • Quick invoice — a fixed one-time amount;
  • Product invoice — an itemized invoice with one or more line items;
  • Donation link — a permanent link where the Payer sets the amount;
  • Recurring payment — a plan that issues invoices to Subscribers on a schedule.
• "Payment Invoice" — one attempt to pay a Business Invoice in a chosen Digital Asset. It has a dedicated deposit address, a fixed exchange rate and a limited validity period.
• "Digital Assets" — the cryptocurrencies and networks supported by the Service from time to time, as listed in the Service at the time of the transaction. Payments are currently accepted in Digital Assets only.
• "Balance" — the internal ledger balance reflecting a Seller's net receipts recorded by TEDR, as described in Section 4.
• "Payout Wallet" — an external wallet address saved by a Seller in the Account for withdrawals.
• "Payment Screening" — the automatic risk check of incoming Digital Asset payments described in Section 7.
• "Held Funds" — funds received for an Invoice that are not credited to the Seller's Balance pending review, return or a decision under Sections 6 or 7.
• "Payment Tolerance" — a percentage set by the Seller within the limits allowed by the Service. If a Payer underpays by no more than this percentage, the Invoice counts as paid.
• "API Key" — a credential (a key identifier and a secret signing key) issued to a Seller to sign server-to-server requests to the Service.
• "Webhook" — an HTTP notification the Service sends to a URL set by the Seller when certain events happen.
• "Confirmation Code" — a one-time code sent to the Seller's email address. If two-step sign-in is on, it also means a code from the Seller's authenticator app.
• "Fees" — amounts charged by TEDR and/or its payment infrastructure providers in connection with the Service, as described in Section 9.

2. Eligibility and Account Registration

2.1 To register an Account, you must be at least 18 years old and have the legal capacity to enter into a binding contract. If you register on behalf of a company or another organization, you confirm that you are authorized to bind it to these Terms.

2.2 To create an Account, you provide an email address and a password and confirm the email address with a code. You may add profile details (name, surname, username) and company details (name, logo, description) that are shown on your Invoices, payment pages and receipts.

2.3 You are responsible for keeping your login credentials, Confirmation Codes, authenticator app and API Keys confidential, and for all activity under your Account. Notify us immediately at support@tedr.com if you suspect unauthorized access.

2.4 Two-step sign-in. You may turn on two-step sign-in with an authenticator app. When it is on, signing in and sensitive operations require a code from the app. You are responsible for keeping access to your authenticator app. Losing it may delay access to your Account until we verify your identity.

2.5 Confirmed operations. Certain operations require a Confirmation Code. These include:

• withdrawals;
• adding or changing a Payout Wallet;
• creating an API Key;
• changing or resetting your password;
• turning two-step sign-in on or off;
• returning Held Funds;
• deleting the Account.

You are responsible for keeping control of the email account linked to your Account.

2.6 Identity verification. We may at any time request information or documents to verify your identity, the nature of your business or the source of funds. We may do so as a condition of enabling certain features, such as withdrawals, or before processing transactions above certain thresholds. We may suspend, limit or decline the Service until verification is completed to our satisfaction.

2.7 One person or business may not create Accounts to get around a suspension, a limit or these Terms.

3. Description of the Service

3.1 TEDR Pay lets a Seller create Invoices and share them with Payers as a link, by email or as a QR code. A Payer pays in a supported Digital Asset from an external wallet of their choice.

3.2 TEDR Pay has its own user base, authentication system and balance ledger, separate from any other product or wallet offered by TEDR or its affiliates. A TEDR Pay Account does not give access to other TEDR products, and other TEDR accounts do not give access to TEDR Pay.

3.3 A Payer may pay as an Unregistered Payer through the public payment page. Where TEDR makes it available, a Payer may also pay as a registered user of the TEDR mobile application, under that application's terms.

3.4 Payment methods other than Digital Assets, such as bank cards, are not part of the Service unless and until TEDR announces them. Any such method may be subject to additional terms.

3.5 TEDR may expand, restrict or discontinue features, invoice types, supported Digital Assets or supported networks at any time. Where reasonably practicable, we give notice through the Service.

4. Nature of Payment Processing

4.1 A Payer sends funds from their external wallet to a deposit address generated and controlled by TEDR's payment infrastructure. The funds are then consolidated into TEDR's service accounts, and TEDR records a corresponding credit to the Seller's Balance, subject to Payment Screening (Section 7) and the rules in Section 6.

4.2 The Seller's Balance is a ledger entry maintained by TEDR. It is not a segregated wallet holding the Seller's specific Digital Assets. Digital Assets received for Sellers are held in pooled service accounts pending withdrawal instructions.

4.3 The Balance is kept in the Digital Asset each Payer paid in. The Service does not automatically convert received funds into another asset unless TEDR expressly offers conversion as a feature.

4.4 Held Funds are not part of the Seller's Balance, cannot be withdrawn and are not available to the Seller until released under these Terms.

5. Invoice Types

5.1 General rules

5.1.1 For each Invoice, the Seller chooses which Digital Assets and networks it may be paid in, within the assets enabled in the Account settings.

5.1.2 The Seller is solely responsible for the content of an Invoice, including:

• its title, description and items;
• its prices and amount;
• any order number;
• the goods, services or purposes it relates to.

TEDR does not verify that the goods or services exist, are delivered or match their description.

5.1.3 An Invoice may show the Seller's company name, logo and description. The Seller confirms that it has the right to use them.

5.2 Quick invoice

5.2.1 A Quick invoice requests a fixed amount for one payment. The amount may be set in a fiat currency and converted into the chosen Digital Asset at the rate fixed in the Payment Invoice.

5.2.2 A Quick invoice has a limited lifetime. If it is not paid in time, it expires and can no longer be paid. Where the Service allows it, the Seller may reactivate it.

5.2.3 Once paid, a Quick invoice is closed and cannot be paid again.

5.3 Product invoice

5.3.1 A Product invoice lists items with quantities and unit prices. The total is calculated by the Service from the items. The Seller may add its own order number.

5.3.2 The lifetime, expiry and closing rules of Section 5.2 apply to a Product invoice.

5.3.3 The Seller is solely responsible for delivering the listed goods or services, for shipping, returns and warranties, and for any taxes on the sale. Unless TEDR expressly offers it as a feature, TEDR does not hold funds in escrow until delivery and does not resolve delivery disputes.

5.4 Donation link

5.4.1 A Donation link is a permanent link. Each Donor enters the amount they want to pay, within the minimum and maximum set by the Seller and the limits of the Service.

5.4.2 A Donation link accepts payments until the Seller closes it. It does not expire on its own.

5.4.3 Donations are voluntary payments to the Seller. TEDR does not verify any charitable, non-profit or tax-exempt status claimed by a Seller, does not issue tax receipts and is not responsible for how the Seller uses donations. A Seller that collects donations is responsible for any registration, reporting and disclosure that applicable law requires.

5.4.4 Donations are not refundable through the Service, except for the return of Held Funds under Section 7.

5.5 Recurring payment

5.5.1 A Recurring payment is a plan with an amount and a period. For each Subscriber, the Service issues an invoice for every period and sends it by email, together with reminders before the due date.

5.5.2 No automatic charges. The Service does not debit any Subscriber automatically and does not store Payers' payment credentials. Each invoice is paid by the Subscriber separately, from their own wallet. An unpaid period invoice expires under the rules of Section 5.2.

5.5.3 The Seller may pause, resume or cancel a plan and may remove a Subscriber. A cancelled plan cannot be restarted. Invoices already issued remain payable until they expire, unless the Seller cancels them.

5.5.4 The Seller is solely responsible for its subscription terms, including:

• the price and the period;
• what the Subscriber gets for each period;
• what happens if a period is not paid;
• cancellation and refunds between the Seller and the Subscriber.

5.6 Editing, cancelling and deleting Invoices

5.6.1 The Seller may edit, cancel, reactivate, copy or delete an Invoice only as allowed by the Service for its type and status. In particular, an Invoice with a payment in progress or a received payment generally cannot be edited or deleted.

5.6.2 Cancelling an Invoice does not reverse a blockchain transaction a Payer has already sent. If funds arrive for a cancelled or expired Invoice, Section 6.5 applies.

6. Payment Flow

6.1 When a Payer chooses a Digital Asset, the Service shows a non-binding pre-calculation of the amount and any Fees. The amount, the deposit address and the exchange rate are fixed only when a Payment Invoice is created, for a short validity period shown on the payment page.

6.2 A Payer may change the Digital Asset before paying. In that case a new Payment Invoice is created. The Payer must send funds only to the address of the Payment Invoice shown at the moment of payment, and only once.

6.3 Blockchain transactions are irreversible. The Payer is solely responsible for sending the correct Digital Asset, on the correct network, to the address shown, in the amount and within the time shown. TEDR is not responsible for funds sent to a wrong address, on an unsupported network, in an unsupported asset or after a Payment Invoice has expired. Such funds may be impossible to recover.

6.4 Underpayment. If the amount received is short by no more than the Seller's Payment Tolerance, the Invoice counts as paid and the received amount is credited. If it is short by more than that when the Payment Invoice expires, the funds become Held Funds. They are not credited to the Seller and are not refunded automatically. TEDR support decides, case by case, whether to credit the received amount to the Seller or return it to the Payer, in each case net of Fees and network fees.

6.5 Late and duplicate payments. Funds become Held Funds and are resolved by TEDR support case by case if they arrive:

• after the Payment Invoice or the Invoice has expired;
• after the Invoice was cancelled;
• for an Invoice that is already paid.

TEDR does not guarantee that the Seller will still provide the goods or services in these cases.

6.6 Overpayment. If the amount received is more than the amount due, the full received amount is credited to the Seller's Balance. Any refund of the excess is a matter between the Payer and the Seller. TEDR is not obliged to process it but may help at the Seller's request.

6.7 Receipts and notifications. Where the Payer gives an email address, the Service sends payment confirmations and receipts to it. Sellers receive email notifications about payments on their Invoices. A Payer who wants these emails must give an accurate email address.

6.8 Refunds. Except for the return of Held Funds under Sections 6.4, 6.5 and 7, the Service does not process refunds. Refunds for goods or services are a matter between the Payer and the Seller.

7. Payment Screening

7.1 Every incoming Digital Asset payment received through the public payment page is checked automatically after the network confirms it. TEDR uses one or more third-party blockchain analytics providers to assess the risk that the funds are linked to illegal or high-risk activity. Payment Screening is part of the Service and cannot be turned off.

7.2 Depending on the result:

• Low or medium risk. The payment is credited to the Seller's Balance as usual.

• High risk. The payment is blocked. The funds become Held Funds, are not credited to the Seller and the Invoice stays unpaid. The Seller may return the funds to the address they came from, under Section 7.3.

• Check not completed. If the check cannot be completed, for example because of a technical error, the payment is placed under review. TEDR support decides the outcome.

  7.3 Return of blocked funds. The Seller may return blocked funds in full to the sending address. The return is confirmed with a Confirmation Code. The network fee is deducted from the returned amount. Before the return, the sending address may be checked again. Blocked funds cannot be credited to the Seller's Balance, including through TEDR support.

  7.4 Cases where the Seller cannot return funds. In some cases only TEDR support can return the funds, or the funds are frozen and cannot be returned by anyone until TEDR decides otherwise. These cases include:

• the funds came from an exchange or another custodial service;

• the funds are directly linked to sanctions, terrorism financing, theft or other serious crime;

• the result of the check is incomplete.

TEDR may keep funds frozen for as long as required by law or by a competent authority, may report them to the authorities and may release them only as the law allows.

7.5 No disclosure. To protect its compliance processes and to meet legal requirements, TEDR does not disclose to Sellers or Payers the details of a risk assessment, including the risk score, the risk categories or the analytics provider's report.

7.6 No liability for outcomes. Payment Screening relies on third-party data and may produce false positives or false negatives. TEDR is not liable for losses resulting from blocking, freezing or returning funds, or from a delay in crediting them, where TEDR acted in good faith under this Section or applicable law. A payment that passes screening is not a confirmation that the funds are lawful.

7.7 Payment Screening does not replace the Seller's own legal obligations, including any obligations to know its customers.

8. Withdrawal of Funds

8.1 A Seller may withdraw its Balance to a saved Payout Wallet. Each withdrawal and each new or changed Payout Wallet is confirmed with a Confirmation Code. Withdrawals may be subject to minimum amounts, limits and Fees shown in the Service.

8.2 The Seller is solely responsible for the accuracy of the Payout Wallet address and its compatibility with the selected network. TEDR is not liable for funds sent to a wrong, incompatible or third-party-controlled address given by the Seller.

8.3 TEDR may delay, hold or decline a withdrawal where:

• applicable law or TEDR's risk controls require it;
• TEDR reasonably suspects fraud, account compromise or a breach of these Terms;
• a Payout Wallet address fails a risk check.

9. Fees

9.1 Use of the Service is subject to Fees. These may include a service fee on incoming payments and withdrawal fees. Fees are deducted from the gross amount received ("net settlement") unless stated otherwise.

9.2 The Fees for a transaction are shown in the Service before the Invoice is created or paid, including in the Seller's dashboard. Fees may change from time to time. The Fees for a payment in progress are those fixed when its Payment Invoice was created.

9.3 Network fees paid by a Payer to send a transaction from their own wallet are outside TEDR's control and are not part of TEDR's Fees. Network fees for withdrawals and returns of Held Funds are deducted from the amount sent.

10. Seller Obligations; Prohibited Uses

10.1 The Seller represents and warrants that:

• (a) all information it provides is accurate and kept up to date;

• (b) it has the right to sell the goods or services, or to collect the donations or subscription payments, described in its Invoices;

• (c) its use of the Service complies with all applicable laws, including consumer protection, tax, anti-spam, data protection, sanctions and export control laws;

• (d) it handles Payers' personal data that it receives through the Service lawfully and only for the related transaction;

• (e) it will not use the Service for transactions prohibited under Section 10.2.

  10.2 Prohibited uses. The Seller must not use the Service to receive payments for any of the following. TEDR may refuse, suspend or hold any related transaction.

• illegal goods or services under applicable law;

• weapons, controlled substances or precursor chemicals, where prohibited;

• content involving the exploitation of minors;

• goods or services that infringe intellectual property rights;

• transactions involving persons or entities subject to sanctions, embargoes or watchlists;

• unlicensed financial services, gambling or securities offerings, where a licence is required and not held;

• fake charities or donation fraud;

• any activity meant to get around TEDR's compliance controls, including:

  • splitting payments to avoid thresholds;

  • using the Service to move funds for third parties without a real sale.

    10.3 TEDR may request documents about the Seller's business at any time and may suspend an Account pending review.

11. API and Webhooks

11.1 A Seller may create API Keys, within the limits set by the Service, to connect its own systems to the TEDR Pay API. Some features may be available only in the dashboard and not through the API.

11.2 The Seller is solely responsible for keeping its API Keys and webhook secrets safe and for revoking a key that may be compromised. TEDR is not liable for losses caused by a compromised API Key before the Seller revokes it.

11.3 Requests made with a valid API Key are treated as made by the Seller.

11.4 Webhooks are signed by TEDR. The Seller is responsible for checking webhook signatures, for handling repeated deliveries of the same event and for the security of the endpoint that receives them. Webhook delivery is retried for a limited time and is not guaranteed. The Seller should not rely on webhooks as the only source of payment status. The status shown in the Service or returned by the API prevails.

11.5 If the Seller passes its own order number, the Seller is responsible for keeping it unique and for matching payments to its orders.

11.6 The Seller must use the API as described in the API documentation and must not overload, probe or disrupt the Service. TEDR may rate-limit or block requests that do not follow these rules.

11.7 The API is provided "as is". TEDR does not guarantee any uptime or response time unless agreed in a separate written service-level agreement.

12. Risks of Digital Assets

12.1 Digital Assets, including stablecoins, can change in value. A stablecoin may lose its peg. The value of Digital Assets received may differ materially from their value when an Invoice was created or paid.

12.2 Blockchain networks may be congested, fork or fail outside TEDR's control. This may delay or, in rare cases, prevent settlement of a transaction.

12.3 TEDR is not a bank. Balances in the Service are not covered by any deposit insurance scheme and are not guaranteed by any government authority.

12.4 Nothing in the Service or these Terms is financial, investment, tax or legal advice.

13. Suspension, Termination and Account Deletion

13.1 TEDR may suspend, limit or close a Seller's Account, in whole or in part, immediately and without prior notice where:

• (a) the law or a competent authority requires it;

• (b) TEDR reasonably suspects fraud, money laundering or other illegal activity;

• (c) the Seller breaches these Terms;

• (d) TEDR reasonably believes the action is needed to protect the Service, other Users or TEDR.

  13.2 Deleting your Account. A Seller may delete its Account in the Account settings. Deletion is confirmed with a Confirmation Code and cannot be undone.

  13.3 An Account cannot be deleted while any of the following applies:

• the Balance is at or above the minimum withdrawal amount;

• a withdrawal, a return or a payment is in progress;

• there are Held Funds under review;

• the Account is restricted by TEDR.

The Seller must first withdraw its Balance and wait for these to complete.

13.4 Any Balance below the minimum withdrawal amount at the time of deletion is forfeited and cannot be recovered.

13.5 After deletion:

• the Seller can no longer sign in;

• its Invoices and payment links stop accepting payments;

• its API Keys are revoked;

• its Recurring payment plans stop issuing invoices.

  13.6 TEDR keeps the data of a deleted Account for the period required by law, including anti-money laundering law, as described in the Privacy Policy. The same email address may be used to register a new Account.

  13.7 Sections 4, 6.3, 7.4–7.6, 8.2, 9, 12, 14, 15 and 17 survive termination of these Terms.

14. Limitation of Liability

14.1 To the maximum extent permitted by law, the Service is provided "as is" and "as available", without warranties of any kind, express or implied.

14.2 To the maximum extent permitted by law, TEDR is not liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of profits, revenue, data or Digital Assets, arising from or related to the use of the Service, even if advised of the possibility of such damages.

14.3 To the maximum extent permitted by law, TEDR's total liability arising from these Terms or the Service is limited to the Fees TEDR actually received from the affected User in the twelve (12) months before the event giving rise to the claim.

14.4 TEDR is not a party to the sale of goods or services, a subscription or a donation between a Seller and a Payer, and is not liable for the Seller's performance or for the Payer's conduct.

14.5 Nothing in these Terms limits liability that cannot be limited or excluded by law, including liability for gross negligence, wilful misconduct, or death or personal injury.

15. Indemnification

You agree to indemnify and hold harmless TEDR, its affiliates and their officers, directors, employees and agents from any claims, damages, losses and expenses, including reasonable legal fees, arising from:

• (a) your use of the Service;
• (b) your breach of these Terms;
• (c) your breach of any law;
• (d) any goods, services, subscriptions or donation purposes you offered through an Invoice;
• (e) any emails sent to Subscribers or Payers you added.

16. Changes to the Service and These Terms

16.1 TEDR may change these Terms from time to time. We announce material changes through the Service or by email to the address on file, and update the "Last updated" date. If you continue to use the Service after the changes take effect, you accept them.

16.2 TEDR may change, add or discontinue features of the Service, including supported Digital Assets, networks and invoice types.

17. Governing Law and Dispute Resolution

17.1 These Terms are governed by the laws of the jurisdiction in which TEDR is incorporated, without regard to conflict-of-laws rules.

17.2 Any dispute arising from or relating to these Terms, or their breach, termination or invalidity, is first addressed through good-faith negotiation. If the dispute is not resolved within thirty (30) days, it is finally settled by binding arbitration under the UNCITRAL Arbitration Rules. Nothing in this Section prevents either party from seeking injunctive relief in a competent court to protect its intellectual property or confidential information.

18. Contact

For questions about these Terms, contact support@tedr.com.

Payers should first try to resolve questions about a specific purchase, subscription or donation with the Seller, using the contact details on the Invoice, before contacting TEDR support.

19. Miscellaneous

19.1 Severability. If any provision of these Terms is found unenforceable, the remaining provisions stay in full force.

19.2 No waiver. Failure to enforce any provision is not a waiver of it.

19.3 Assignment. You may not assign these Terms without TEDR's prior written consent. TEDR may assign these Terms in connection with a merger, acquisition or sale of assets.

19.4 Force majeure. TEDR is not liable for delay or failure caused by events beyond its reasonable control, including:

• blockchain network failures;

• failures of third-party providers;

• acts of government;

• internet and infrastructure outages.

  19.5 Privacy. The Privacy Policy explains how TEDR handles personal data and forms part of these Terms.

  19.6 Entire agreement. These Terms, together with the Privacy Policy, are the entire agreement between you and TEDR about the Service.

---

By using the Service, you confirm that you have read, understood and agree to these Terms.