Good questions, straight answers
Still have questions? We’re happy to help.
Do I need to know anything about crypto?
Not a thing. You send an invoice the way you always do. Your client picks how to pay, and you see the result on your dashboard.
What if my client doesn’t use crypto?
No problem — they can pay with a regular debit or credit card.
How fast does the money arrive?
Crypto payments usually land on your balance within minutes. Withdraw whenever you like.
Why is a payment marked as Blocked?
Screening rated the funds as high risk, so they were not credited. You can return them to the payer from the invoice page. In some cases our support team handles the return. We don't share the details of the assessment.
What if a client pays a few cents short?
Set a small tolerance and the invoice still counts as paid. No awkward follow-ups over pocket change.
How is my money protected?
Two-step sign-in guards your account, and every withdrawal needs a one-time code that only you receive.
Can I pay suppliers or my team from my balance?
Soon. TEDR Business adds accounts, company cards and team payouts. Join early access to be first in line.
